I just wanted to post an update regarding the ATM fraud with my mom’s CHASE checking and savings accounts. CHASE finally did the right thing and has refunded all of my mother’s stolen money plus ATM fees to both of her accounts. They finally agreed to do this after I sent a few letters to Jamie Dimon, the CEO of CHASE. What I learned from this experience is that when you go to the top, you can usually get things done . A lot of persistence helps too! Thank you CHASE for stepping up and doing the right thing!